Safety

Marianhill is equipped with smoke and heat detectors, with a direct emergency service alarm to the Pembroke Fire Department. A comprehensive fire safety plan is in place to ensure our resident’s safety. Fire Alarm pull station boxes are located in the hallways. As per regulations, fire drills are conducted monthly.

Marianhill is equipped with a security system that locks all exterior doors automatically at designated times. For resident safety the security system at Marianhill is fully activated and the front doors locked. The posted code (5683 Enter) is used to enter and leave the building.

If entering or leaving the building prior the designated times, nursing assistance is required. A call system is located at the front door for this purpose.

Hazard Identification

Marianhill uses a red Hazard tag to identify any equipment/item that is broken and not to be put in use. Wet floor signs, and other signage may also be seen throughout the Home to advise of unsafe situations. Please respect these directions and do not use tagged equipment or walk on wet floors, etc.

Resident and Family Care Concerns

Marianhill is committed to providing the highest possible quality of service to our residents. If you have a concern or comment about the level of care provided to you/your family member, please raise that concern or comment

  • Immediately with the staff member present at the time, or with the Charge Nurse for the unit; or
  • With the Unit Manager responsible for the unit in person or by the telephone.

You may also raise your concerns directly with the Director of Care or the Chief Executive Officer. Telephone numbers are listed below.

  • Linda M.Tracey - Chief Executive Officer - Ext 321
  • Diane Tennant - Director of Care - Ext 330
  • Marian Doering - Unit Manager, 1st Floor - Ext 329

Concerns may also be forwarded directly to the Ministry of Health and Long Term Care at (613) 241-4263 or 1-800-267-8588.

Policies

Marianhill endeavours to keep our website up to date. However, to ensure that you have a copy of the most current policy, please contact reception.